Twenty years after France's equality directive of 2005, the Cour des comptes attests to widespread non-compliance with digital government service accessibility. Governance structures, sanctions, and financial support have not solved the problem. The findings show: state digitalization systematically fails vulnerable user groups. Instead of tightening standards, the audit office recommends prioritizing the most-used services and administrative services.
This article was created with AI assistance and editorially reviewed.
