Software provider Granicus has released its 2026 State of Digital Government Report, drawing on data from over 30 billion digital interactions annually and responses from 1,300 government executives worldwide. The study identifies key trends, barriers, and expectations shaping digital service delivery across the public sector.
The research reveals how government agencies currently approach digital transformation and where significant implementation gaps remain. For government IT directors and procurement officers, the findings highlight which digital initiatives show measurable adoption versus those facing resistance in the marketplace.
The report serves as a reference point for agencies benchmarking their own digital maturity and for vendors assessing demand patterns. With input from leaders across multiple countries and jurisdictions, the study provides concrete evidence on where budget allocation and resource planning are concentrated in government digitalisation efforts.
