Socitm has published an Equality Impact Assessment examining how AI and intelligent automation affect public sector delivery. The move is rare: few organisations in the government technology space openly address whether their own automation initiatives create systematic disadvantages for specific population groups. The assessment signals growing scrutiny of algorithmic bias in government services. For procurement and policy teams, the question becomes urgent: how transparently are authorities and their technology partners documenting—and mitigating—equity risks when rolling out automation?
This article was created with AI assistance and editorially reviewed.
