E-Government Acts establish the legal foundation for the digitalisation of public administration at national or subnational level. They typically mandate that government agencies offer electronic communication channels, accept digital submissions and signatures, and make online services accessible to all citizens, including those with disabilities. Such laws also define standards for data protection, interoperability, and the use of electronic identities. In Germany, the Federal E-Government Act of 2013 laid the groundwork, complemented later by the Online Access Act. Across Europe, the EU's eIDAS regulation provides an overarching framework for cross-border digital identity and electronic transactions within public services.
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E-Government Act
Legal framework obligating authorities to provide digital administrative services and binding regulation of electronic communication between government and citizens.